HR Support Specialist for Americas
hace 2 semanas
Job Summary
We are seeking a highly skilled HR Support Specialist to provide primary support for The Americas, including the US, Mexico, and LATAM employees regarding general HR questions.
About the Role
The successful candidate will resolve or triage HR tickets in Service Now System, address HR foot prints tickets, resolve and/or triage, and coordinate onboarding paperwork, employee agreements, and data entry process for new employees, including applicable benefits enrollment and respond to requests for employment verifications.
Responsibilities
- Coordinate country-to-country transfer process for employees.
- Coordinate employee exit process, including processing resignations, terminating benefits, and notification to government entities as appropriate.
- Process employee data changes and review master data prior to payroll processing.
- Participate in auditing of HR processes and paperwork, provide regular reporting, and support HR Operations projects as assigned.
- Answer and assist employees and managers with all HR system issues.
- Support and assist with HR Systems, Payroll Vendor, Governmental Systems, and Tools.
Requirements
Education and Experience
High School Diploma or equivalent required; Bachelor's Degree desired. 2-4 years of experience in basic knowledge of HR Lifecycle and Payroll processes.
Key Skills
Advanced English skills, both spoken and written, required. General understanding of Mexican and US Labor Law, including Mexican Social Security and Mexican/US Leave of Absence. Knowledge and experience with HCM systems, including SuccessFactors, Service Now, ADP/Global View, and Kronos/eTIME. Ability to interact and communicate with all levels of employees with diplomacy. Portuguese language fluency a plus, but not required.
Estimated Salary: $60,000 - $80,000 per year.
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