Senior Operations Support Specialist for Merchant Accounting Solutions

hace 1 mes


Ciudad de México, Ciudad de México CMAS Adquirente, S. de R.L. de C.V. A tiempo completo

At CMAS Adquirente, S. de R.L. de C.V., we are driven by our passion for delivering best-in-class payment technology and software solutions to millions of people worldwide.

We are seeking a highly skilled Senior Operations Support Specialist for Merchant Accounting Solutions to join our dynamic team in Mexico.

This role will focus on providing expert-level support for various applications within the North America, Europe, and Asia Pacific regions.

The successful candidate will be responsible for:

  • Participating in business enhancements on the Merchant Accounting System, back-end processing, and ancillary systems.
  • Managing team releases and coordinating with internal customers on platform operations.
  • Providing second-level support for Global internal teams related to the Merchant Accounting System, back-end processing, and ancillary systems.
  • Assisting in the creation and maintenance of Merchant Accounting Operations procedures and processes.
  • Working on assignments requiring considerable initiative and understanding the implications of work to make recommendations for solutions.
  • Being available for 24/7 on-call support for the Merchant Accounting System.
  • Acting as a mentor and leader for entry-level roles.

In return, we offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus benefits and opportunities for professional growth.

The ideal candidate will have a Bachelor's Degree or relevant experience, minimum four years of Relevant Experience in the Information Technology Field and/or Bankcard Industry, and strong verbal and written communication skills.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, please submit your application for this exciting opportunity.



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