Global Quoting Desk Pricing Specialist

hace 3 días


Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

Job Summary

Expeditors is seeking a skilled Global Quoting Desk Pricing Specialist to coordinate spot requests within our network, manage price quotations, and provide exceptional customer service.

Main Responsibilities

Operations:

• Manage customer deadlines and operational procedures.

• Ensure quote requests are updated in internal systems and distributed timely across our network.

• Make decisions in alignment with internal processes and procedures to increase success rates and net revenue.

• Ensure compliance with internal policies, procedures, and external government regulations.

• Continuously improve departmental processes and follow standard operating procedures.

• Meet KPI standards with the team.

Relationship:

• Develop and maintain relationships with partner branches to coordinate and increase win ratios.

• Liaise with account management teams to meet customer requirements and standards.

• Track ad-hoc quote requests to improve performance and provide exceptional customer service.

Analyze:

• Conduct and track internal/external reports to manage performance, increase net revenue, and ensure customer satisfaction.

• Continuously look for opportunities to improve based on experience and operational reports.

Qualifications

Desire Qualifications:

• Logistics experience (air, ocean, and/or road) (operations or quoting).

• Understanding of transport documentation process (preferred).

• Attention to detail and ability to prioritize and work with deadlines.

• Good knowledge and understanding of Incoterms.

• Willingness to work in a team, ability to listen, understand, and communicate effectively.

• Proactive and strong organizational skills.

• Ability to work independently and follow processes and instructions with remote supervision.

• Competent in Microsoft Office suite 365 (Excel, Word, PowerPoint, and Outlook).

• Fluent in English and Spanish (the job position is based at Monterrey, México).



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