Commercial Sales Support Specialist- Shared Services
hace 2 días
**Commercial Sales Support (Shared Services)**
The Commercial Sales Support Specialist will be based in Monterrey, Mexico, and will be responsible for supporting the Sales organization in North America. Primary responsibilities include supporting the sales team with quoting, purchase order management, order entry, software licenses fulfillment, invoicing, and customer onboarding. The ideal candidate must be proficient in English and have a strong understanding of sales administration processes.
**Key Responsibilities:**
Support sales teams with quoting and purchase order management
Manage software licenses and ensure timely fulfillment
Process invoices and maintain accurate records
Assist with customer onboarding and ensure a smooth transition
Collaborate with the sales team to forecast opportunities and update records in SFDC
Communicate delivery dates to customers and address any issues or concerns
Engage in follow-up activities to ensure customer satisfaction
**Requirements:**
Proficiency in English (reading, writing, and speaking)
Minimum 2 years of experience in sales administration
Strong Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint
Experience with SFDC and CPQ a plus
Ability to work in a fast-paced environment and prioritize tasks effectively
Excellent time management and analytical skills
Some travel to the US and Canada may be required (10%)
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