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Senior Service Delivery Manager
hace 2 meses
Takeda Pharmaceutical is seeking a highly skilled and experienced professional to fill the position of Senior Service Owner. As a key member of our team, you will be responsible for developing a patient-centric technology foundation that enables a personalized patient experience, delivering improved patient outcomes, and generating relevant data.
Key Responsibilities- Act as a single point of contact and be accountable for the delivery of Software as Medical Device solutions.
- Develop and drive a roadmap of 24 to 36 months for relevant products and solutions in your domain.
- Responsible for collection and analysis for demand and deployment of solutions, including the determination of Business Value together with the GDDT and development of Total Cost of Ownership.
- Accountable for setting up delivery squads of internal/external team of technical solution specialists, in line with the roadmap and demands in the specific division.
- Support the product owners to manage and groom product backlogs based on operational KPI targets for the product team.
- Drive the transformation journey of moving to agile Product based delivery, enabling the product owners to be successful through provisioning of agile, high quality and cost-effective services.
- Deep and functional understanding of patient engagement processes, needs, capabilities, compliance needs, etc.
- Deep understanding of current technology topics (e.g., cloud products and platforms, micro-service architectures, automation, and API integration);
- Strong knowledge of software development lifecycle and experience in Agile methodologies.
- A strategic mindset, able to see the big picture and able to create and articulate vision and NorthStar.
- Able to influence peers and other leaders on overall strategy (vision, capabilities, platform, providers, roadmap).
Takeda Pharmaceutical is a global biopharmaceutical company committed to bringing better health and a brighter future to people worldwide through leading innovation in medicine. Our mission is to strive towards better health for people and a sustainable future for our planet.
