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IT Support Specialist

hace 2 meses

Xico, México Wood Mackenzie A tiempo completo
{"**Job Title:** IT Specialist

**About the Role:**

At Wood Mackenzie, we are seeking a highly skilled IT Specialist to join our Technology team. As an IT Specialist, you will be responsible for providing first-level support to our users, maintaining a high quality of service, and driving process excellence in our business.

**Key Responsibilities:**

* Provide timely and effective support to users of our Applications
* Develop and maintain procedures and best practices to deliver high-quality products and services
* Collaborate with the business to identify areas for improvement and implement process changes
* Ensure operational excellence and organizational skills are maintained

**Requirements:**

* Strong problem-solving and customer service skills
* Ability to work independently and manage priorities
* Commitment to operational excellence
* Flexibility and ability to drive own development to adapt to changing business needs
* A mindset of automating repetitive tasks and improving existing processes
* Proficiency in Microsoft Office apps

**What We Offer:**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package

**Wood Mackenzie is an Equal Opportunities Employer.**