Senior Business Operations Manager

hace 6 días


Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

Business Strategy, Management & Administration

Job Summary:

This role will oversee the day-to-day operations of a team, ensuring timely and accurate delivery of results. The Senior Business Operations Manager will be responsible for managing resources, planning, budgeting, and policy formulation within their area of expertise.

About the Role:
  • Manage and supervise team members to achieve operational excellence.
  • Develop and implement standardized processes to improve efficiency and reduce costs.
  • Collaborate with stakeholders to identify and mitigate risks.
  • Ensure compliance with regulatory requirements and internal policies.
  • Provide data-driven insights to inform business decisions.
Responsibilities:
  1. Operational Leadership: Lead the team in achieving operational objectives, ensuring timely delivery of results, and maintaining high-quality standards.
  2. Process Improvement: Identify areas for improvement and develop strategies to enhance operational efficiency, reduce costs, and improve customer satisfaction.
  3. Risk Management: Collaborate with stakeholders to identify and mitigate risks, ensuring the organization's assets are protected.
  4. Compliance: Ensure adherence to regulatory requirements and internal policies, maintaining a culture of compliance throughout the organization.
  5. Data-Driven Insights: Provide actionable insights to inform business decisions, leveraging data analytics to drive strategic initiatives.
Requirements:

To succeed in this role, you should have:

  • A Bachelor's/University degree, Master's degree preferred.
  • 6-10 years of experience as a Business Manager, with a proven track record of operational leadership and process improvement.
  • Strong capabilities in automation reports, decision-making, and effective communication.
  • Excellent interpersonal skills, including teamwork, organizational skills, and attention to detail.
Salary Range:

$120,000 - $180,000 per annum, depending on experience.

Citigroup Inc. is an equal opportunity employer.



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