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We are seeking a highly skilled Weblogic Support and Troubleshooting Engineer to join our team at Oracle. As a key member of our cloud hosting team, you will be responsible for owning and resolving issues reported by customers and monitoring tools for cloud-hosted environments.
Key Responsibilities- Own and resolve issues reported by customers and monitoring tools for cloud-hosted environments as per defined processes.
- Prepare and validate knowledge management articles for recurring issues.
- Collaborate with junior engineers to resolve incidents and contribute to a culture of innovation, high productivity, and customer service.
- Minimum 6 years of experience in administering Weblogic 11g, 12c, and Oracle Middleware stack, including OIM, OAM, OIF, OAAM, OID, and OHS.
- Hands-on experience with developing and deploying microservices using Docker, Jenkins, and Kubernetes.
- Strong analytical skills to analyze existing components and recommend modifications to enhance system reliability, availability, and scalability.
- Good knowledge of Unix/Linux OS, including managing and monitoring various processes, overall health of OS/file systems, and basic understanding of Oracle Database Server or other database servers.
- Experience with scripting languages such as PERL, UNIX Shell scripting, and batch files.
- Experience in a best-in-class cloud or hosting organization, preferably in the hospitality, food and beverage, or eCommerce industry.
Oracle Hospitality OPERA Property Management Cloud Services is a cloud-based, mobile-enabled platform for next-generation hotel property management. Based on OPERA Property on premise, the leading enterprise solution suite for the hospitality industry, OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage, and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes.