Hardware Service Engineering Specialist

hace 1 mes


Xico, México Outscal Technologies A tiempo completo
About the Role

As a Hardware Service Engineering Specialist at Outscal Technologies, you will be part of a diverse team that pushes boundaries in developing custom silicon solutions for Google's direct-to-consumer products. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.

Your primary responsibilities will include leading the technical development and execution of service strategies related to NPI product development of Consumer Hardware Engineer (HW) Service Operations. This involves working with cross-functional teams to understand customers' requirements and collaborate with them to guide products design for repairability and serviceability.

Key Responsibilities:
  • Lead the technical development and execution of service strategies related to NPI product development of Consumer Hardware Engineer (HW) Service Operations.
  • Work with cross-functional teams to understand customers' requirements and collaborate with them to guide products design for repairability and serviceability.
  • Track and report on Service Engineering metrics, such as refining the Service Requirement Definition (SRD) for product design and tracing scores for all products.
  • Identify and implement opportunities for NPI service improvement and setting product design for serviceability / repairability targets.
  • Stay up-to-date on industry trends and best practices in service engineering.
Requirements:

To succeed in this role, you will need:

  • A Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or equivalent practical experience.
  • At least 8 years of experience in setting up manufacturing assembly processes or driving new product launches or assembly processes Refining within manufacturing operation.

Prior experience in design for manufacturability and serviceability is highly desirable, along with excellent cross-functional engineering skills and experience leading a team.

About the Team

You will be joining a dynamic team of innovators who are passionate about creating cutting-edge technology solutions. As a Hardware Service Engineering Specialist, you will have the opportunity to work closely with cross-functional teams to drive business results and improve customer satisfaction.

We offer a competitive salary of $145,000 per year, based on your qualifications and experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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