Service Delivery Specialist

hace 2 meses


Xico, México Epson America, Inc A tiempo completo

Job Summary:

We are seeking a highly skilled Service Delivery Specialist to join our team at Epson America, Inc.

About the Role:

The Service Delivery Specialist will collaborate with key customers, including Service Coordinators, Authorized Service Centers, End Users, Product Managers, Sales Managers, Marketing Managers, Sales Executives, Wholesalers and Distributors, and Retail. They will report directly to the Service & Technical Support Manager.

Minimum Qualifications:

To be successful in this role, candidates should have some specialist or administrative experience (2-5 years) and completion of an undergraduate program or equivalent experience (B.A. or B.S.).

Key Responsibilities:

This position requires close visual acuity to perform activities such as preparing and analyzing data, viewing a computer terminal, extensive reading, visual inspection of small parts, and operation of machines. The ideal candidate should have excellent balance and ability to walk frequently. Other essential physical requirements include occasional grasp, handle object, hear, push/pull, reach, stand, talk, and use repetitive motions.

Travel Requirements:

All travel is expected to be up to 25%.

Compensation and Benefits:

The estimated salary for this role is around $65,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plan, paid time off, and opportunities for professional growth and development.

About Us:

Epson America, Inc. is a leading provider of innovative printing solutions and digital imaging products. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.



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