Senior Cruise Customer Service Specialist

hace 1 semana


Xico, México Marriott Vacations Worldwide A tiempo completo

**Job Overview:**

Cruise Vacations Worldwide is seeking a highly skilled and experienced Senior Cruise Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our members, addressing their concerns, and ensuring their satisfaction.

Estimated Salary: $55,000 - $65,000 per year, depending on experience.

Job Description:

The Senior Cruise Customer Service Specialist will independently address member concerns through detailed research and tracking of individual incidents, in alignment with policies and procedures. This includes negotiating mutually agreeable resolutions while maintaining the highest levels of member satisfaction with minimal cost impact to the company.

This role requires technical assistance to members using internal technology and vendors' portals to obtain information and resolutions.

Responsibilities:



  • Xico, México Celanese International Corporation A tiempo completo

    Celanese International Corporation offers an exciting opportunity for a talented Senior Customer Service Specialist to join our team. In this role, you will play a critical part in ensuring exceptional customer service and maintaining strong relationships with our clients.As a Senior Customer Service Specialist, you will be responsible for providing timely...


  • Xico, México Lluch Essence A tiempo completo

    Job Title: Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Lluch Essence in Ciudad de México, México.Job Description:The ideal candidate will be responsible for providing exceptional customer service, managing sales orders, and coordinating with various departments. Key responsibilities include...


  • Xico, México Citi A tiempo completo

    Job SummaryThe Citi Institutional Customer Service Specialist is a pivotal role within our organization, focusing on delivering exceptional customer service to external clients in conjunction with the Customer Service team. As an intermediate-level position, this individual will be responsible for addressing client issues and providing ongoing support.


  • Xico, México Royal Caribbean Group A tiempo completo

    About the RoleWe are seeking a highly motivated Sales and Customer Service Representative to join our Cruise Division team. As a key member of our team, you will be responsible for providing exceptional customer service to our guests and travel partners, while also driving sales and revenue growth.ResponsibilitiesProvide general information regarding Royal...


  • Xico, México Nasdaq, Inc. A tiempo completo

    Overview">Nasdaq, Inc. is a global leader in financial information and technology services. As a Customer Service Operations Specialist, you will play a critical role in delivering exceptional customer experiences to our clients.Salary">The estimated annual salary for this position is $80,000-$110,000, depending on location and experience.About the Job">This...


  • Xico, México Fedex Express Lac A tiempo completo

    About the RoleWe are seeking an experienced Senior Customer Service Representative to join our team at FedEx Express Lac.


  • Xico, México Citi A tiempo completo

    Citi is a leading global bank with operations in over 160 countries. As a Senior Customer Service Operations Manager, you will be responsible for managing a team of customer service representatives to provide exceptional service to external clients.**Job Description:**The role involves overseeing the daily activities of the team, ensuring that they are...


  • Xico, México Optiworks, Inc. A tiempo completo

    About the RoleThis exciting position offers a unique opportunity to join our team as a Customer Service Operations Specialist. In this role, you will be responsible for managing customer orders, generating invoices, and collaborating with various departments to ensure seamless operations.ResponsibilitiesManage customer orders from receipt to delivery,...


  • Xico, México Fedex Express Lac A tiempo completo

    Customer Service ExcellenceFedEx Express Latin America and Caribbean Division is seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our top-tier enterprise customers, ensuring their needs are met and exceeded.Key...


  • Xico, México City Unscripted A tiempo completo

    At City Unscripted, we are seeking a talented Customer Service Experience Specialist to join our dynamic team. This is an exciting opportunity for a proactive individual with a passion for travel to engage with people from around the world and provide exceptional customer service.We offer a competitive salary of $80.00 - $84.00 per hour, with expected hours...


  • Xico, México Red Bull A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team. This role will be responsible for ensuring seamless supply chain execution and customer satisfaction.Key ResponsibilitiesManage logistics capacities and related resources to ensure timely delivery of products to customers.Proactively engage with key customers to...


  • Xico, México Thermo Fisher Scientific A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior IT Service Delivery Specialist to join our team at Thermo Fisher Scientific. In this role, you will be responsible for delivering exceptional IT services to our site, partnering with business leaders to drive best-in-class service delivery.


  • Xico, México The Functionary A tiempo completo

    About The FunctionaryWe are a leading provider of business process support services to consumers, small businesses, mid-market, and enterprise customers.Our mission is to empower customers to get the help they need when they need it. We have handled over 5 million support requests, delivering market-leading customer satisfaction scores.Job DescriptionWe are...


  • Xico, México Pepsico A tiempo completo

    About the JobPepsiCo is a leading beverage and convenient foods company with a diverse portfolio of brands, including LAY'S, DORITOS, CHEETOS, GATORADE, PEPSI, and QUAKER. Our products are enjoyed by consumers over one billion times a day in more than 200 countries and territories worldwide.As a Customer Account Specialist, you will play a critical role in...


  • Xico, México Citi A tiempo completo

    The Senior Customer Service Operations Manager plays a pivotal role in driving process improvement and excellence within the Customer Service Function at Citi. This intermediate position is responsible for resolving complex problems and performing in-depth evaluations of processes, procedures, and standards to optimize service delivery.**Key...


  • Xico, México Citi A tiempo completo

    About the RoleCiti seeks a highly skilled and experienced Senior Customer Service Manager to join our team. This is an excellent opportunity for someone who wants to take their career to the next level and lead a team of customer service professionals.Job SummaryThe successful candidate will be responsible for leading a team of 15-25 customer service...


  • Xico, México Perfetto Traveler A tiempo completo

    **Job Overview**We are seeking a highly skilled Customer Service Specialist to join our team at Perfetto Traveler. In this role, you will be responsible for delivering exceptional customer service to our discerning clients, ensuring their every need is met and exceeded.Key Responsibilities:Respond to emergency phone calls and provide timely assistance


  • Xico, México Marriott Vacations Worldwide A tiempo completo

    Company Overview:Marriott Vacations Worldwide is a leading provider of vacation experiences, offering unparalleled opportunities for career growth and development.Job Description:This role involves making travel arrangements for clients, including cruises, tours, and special services. The ideal candidate will have knowledge of the cruise and tour industry...


  • Xico, México Hewlett Packard Enterprise A tiempo completo

    OverviewHewlett Packard Enterprise is a leading provider of technology solutions. As a Senior Customer Resolution Specialist, you will be part of a diverse and dynamic team that resolves customer issues in a timely and professional manner.About the RoleThis role involves providing exceptional customer service to resolve escalated case issues received via...


  • Xico, México Dechra Pharmaceuticals Plc A tiempo completo

    About Dechra Pharmaceuticals PlcWe are a global specialist in veterinary pharmaceuticals, dedicated to delivering high-quality products and exceptional customer service.