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Bilingual Customer Service Representative

hace 2 meses

Zapopan, Jalisco, México Intugo A tiempo completo

**Job Summary**

At Intugo, we are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.

**Key Responsibilities**

  • Monitor daily GPS reports to identify any issues or discrepancies
  • Report out as required by the department to ensure timely resolution of customer inquiries
  • Identify accounts that require management review and escalate to the relevant department
  • Maintain required standards set by the department and adhere to Company policies and procedures

**Benefits**

We offer a competitive salary of $21,000.00 per month, plus a 1,400 FS and 2% savings fund. You will also receive a 20-day Christmas bonus and work a Monday to Friday schedule from 9:00-6:00.

**Requirements**

  • High school or equivalent education
  • 2 years of customer service experience
  • Advanced English language skills

**Work Environment**

This is a full-time, in-person role that requires excellent communication and problem-solving skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.