Highly Skilled IT Systems Specialist
hace 1 mes
About the role
We are looking for a highly skilled IT systems specialist to join our team in Guadalajara, Mexico.
The successful candidate will be responsible for ensuring the smooth operation of our computer systems and equipment.
Key Responsibilities:
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Planning and undertaking scheduled maintenance work.
- Setting up and maintaining accounts for staff.
- Troubleshooting issues reported by staff.
- Checking computer equipment for electrical safety.
- Investigating, diagnosing, and solving computer software and hardware faults.
- Repairing equipment and replacing parts.
- Managing stocks of equipment, consumables, and other supplies.
- Maintaining records of software licenses.
Requirements:
- At least 3 years of experience in tech support.
- Strong communication skills in English, both verbal and written.
- Knowledge of networking concepts (LAN/WAN), switching, and routing.
- Knowledge of server administration and operations.
- Strong technical, logical, organizational, analytical, and problem-solving skills.
- Computer hardware and software knowledge.
- Linux/Unix is a plus.
- VMware is a plus.
- Windows Server is a plus.
- MacOS is a plus.
Personal Traits:
- Patient, meticulous, and methodical nature.
- Strong sense of ownership and responsibility.
- Understanding of business needs and priorities.
- Ability to work well under pressure, both individually and as a team.
- Enthusiasm and aptitude for continuous learning.
What We Offer:
- Opportunities to explore new avenues for collaborations internally and amongst colleagues.
- A competitive salary of $60,000 per year, based on industry standards and location.
- Additional days off based on Amber's internal policy.
- A professional yet friendly environment that will challenge you to get better constantly.
- A supportive team that values continuous learning and growth.
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