Workplace Operations Manager

hace 2 semanas


Xico, México Regus A tiempo completo

About the Role

We are seeking a highly skilled and experienced Workplace Operations Manager to join our team at Regus. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our center, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Manage the center's operations, including customer service, sales, and marketing initiatives
  • Lead a team of customer-facing staff, providing guidance, support, and coaching to ensure excellent service delivery
  • Develop and implement sales strategies to drive growth and revenue
  • Collaborate with other departments to ensure seamless delivery of services and products
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions

Requirements

  • 3+ years of experience in customer-facing roles, preferably in the hospitality or events industry
  • Proven track record of delivering exceptional customer service and driving sales growth
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

What We Offer

  • Competitive total compensation package
  • Generous paid time off plans
  • Quarterly bonus plan program
  • Training and development opportunities
  • A bright and inspiring work environment

About Us

Regus is a leading provider of flexible workspace solutions, with a global network of centers in over 120 countries. We are committed to delivering exceptional customer service and driving business growth through innovative solutions and services.



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