Workplace Operations Manager
hace 2 semanas
About the Role
We are seeking a highly skilled and experienced Workplace Operations Manager to join our team at Regus. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our center, providing exceptional customer service, and driving sales growth.
Key Responsibilities
- Manage the center's operations, including customer service, sales, and marketing initiatives
- Lead a team of customer-facing staff, providing guidance, support, and coaching to ensure excellent service delivery
- Develop and implement sales strategies to drive growth and revenue
- Collaborate with other departments to ensure seamless delivery of services and products
- Monitor and analyze key performance indicators (KPIs) to inform business decisions
Requirements
- 3+ years of experience in customer-facing roles, preferably in the hospitality or events industry
- Proven track record of delivering exceptional customer service and driving sales growth
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
What We Offer
- Competitive total compensation package
- Generous paid time off plans
- Quarterly bonus plan program
- Training and development opportunities
- A bright and inspiring work environment
About Us
Regus is a leading provider of flexible workspace solutions, with a global network of centers in over 120 countries. We are committed to delivering exceptional customer service and driving business growth through innovative solutions and services.
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