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Implementation Manager

hace 2 meses

Zapopan, Jalisco, México BlueOptima A tiempo completo
Job Description

We are seeking a highly skilled and detail-oriented Implementation Manager to join our team at BlueOptima. As a key member of our organization, you will be responsible for directly managing the onboarding of new clients onto our platform, ensuring seamless integration and delivery of high-quality data to our customers.

Key Responsibilities:
  • Develop and implement onboarding plans to ensure timely and efficient client integration
  • Collaborate with cross-functional teams to resolve client issues and improve overall customer experience
  • Provide training and support to system administrators to ensure they can independently manage the system
  • Work closely with the Sales and Customer Success teams to ensure alignment and effective communication with clients
  • Identify and implement process improvements to reduce onboarding time and enhance account stability
Qualifications:
  • Proven experience in client-facing roles, preferably in an administrative setting
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Goal-driven attitude and desire to deliver exceptional client solutions
Why BlueOptima?
  • Global team with a creative and innovative mindset
  • Rapid career growth and opportunities for professional development
  • Flexible work arrangements and work-life balance
  • Comprehensive benefits package, including health insurance and paid time off