Network Access Service Delivery Team Lead

hace 6 días


Monterrey, Nuevo León, México Azka IT Consulting A tiempo completo

Azka IT Consulting is a leading IT consulting firm that connects top IT talent with businesses in Latin America and the United States.

We are seeking a highly skilled Network Access Service Delivery Team Lead to join our team.

Key Responsibilities:

The Network Access Service Delivery Team Lead will be responsible for managing a team of IT engineers to deliver network services within the scope of supported services, meeting specified Service Level Agreements (SLAs). This includes:

  • Managing a team of IT engineers to ensure the continuous delivery of network services
  • Coordinating with cross-functional teams to ensure alignment and effective communication
  • Developing and implementing process improvements to increase efficiency and productivity
  • Providing technical guidance and support to team members
  • Collaborating with stakeholders to identify and prioritize business needs

Requirements:

To be successful in this role, you will need:

  • At least 5 years of professional experience in a similar position
  • Excellent knowledge of related business processes and infrastructure technology for the responsible service area
  • Strong project management skills
  • Good knowledge of network technology and network administration (LAN, Wireless, SD-WAN)
  • Good knowledge of service controlling and financial/license management for services
  • Excellent English communication skills
  • Project management and self-organization skills
  • Leadership experiences, especially leading global teams
  • Intercultural experiences

Benefits:

Azka IT Consulting offers a comprehensive benefits package, including:

  • Christmas bonus
  • 80% bonus
  • Savings fund
  • Food vouchers
  • Mid-year bonus for 8 days
  • Bonus for meeting annual goals


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