Senior HR Operations Analyst
hace 4 días
We are seeking a highly skilled and experienced Senior HR Operations Analyst to join our team at Johnson Controls. As a key member of our HR Service Center, you will be responsible for providing exceptional support to employees, managers, and HR Business Partners across the Enterprise.
Key Responsibilities- Provide transactional support for HR Core processes, including New Hires, Terminations, Employment Changes, Compensation Changes, and more.
- Manage day-to-day vendor relationships for applications owned by the HR Shared Service Center.
- Troubleshoot and resolve issues with related vendors, including Hewitt, Fidelity, AON, and The Work Number.
- Support the Sr. WFA HR Ops Analyst in maintaining employee records in the HCM system, including follow-up on approvals, clarifying information, and correcting data.
- Assist in the implementation of mass compensation changes in Workday and support testing for systems enhancements related to HRSSC operation.
- Bachelor's Degree in HR, Finance, Business, or related field.
- 1-3 years of working experience in a HR Service Center or HR operations.
- High English Proficiency (written and spoken), capable of delivering presentations and coordinating work teams in English.
- Excellent oral and written communication skills and interpersonal skills.
- Ability to work in multiple projects successfully and simultaneously.
- Ability to understand and develop successful partnerships with customers.
- High Customer Service orientation.
- Excellent organizational skills and ability to track and follow up.
- Excellent attention to details.
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