Senior HR Operations Analyst

hace 4 días


San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Senior HR Operations Analyst to join our team at Johnson Controls. As a key member of our HR Service Center, you will be responsible for providing exceptional support to employees, managers, and HR Business Partners across the Enterprise.

Key Responsibilities
  • Provide transactional support for HR Core processes, including New Hires, Terminations, Employment Changes, Compensation Changes, and more.
  • Manage day-to-day vendor relationships for applications owned by the HR Shared Service Center.
  • Troubleshoot and resolve issues with related vendors, including Hewitt, Fidelity, AON, and The Work Number.
  • Support the Sr. WFA HR Ops Analyst in maintaining employee records in the HCM system, including follow-up on approvals, clarifying information, and correcting data.
  • Assist in the implementation of mass compensation changes in Workday and support testing for systems enhancements related to HRSSC operation.
Requirements
  • Bachelor's Degree in HR, Finance, Business, or related field.
  • 1-3 years of working experience in a HR Service Center or HR operations.
  • High English Proficiency (written and spoken), capable of delivering presentations and coordinating work teams in English.
  • Excellent oral and written communication skills and interpersonal skills.
  • Ability to work in multiple projects successfully and simultaneously.
  • Ability to understand and develop successful partnerships with customers.
  • High Customer Service orientation.
  • Excellent organizational skills and ability to track and follow up.
  • Excellent attention to details.


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