Client Operations Delivery Specialist
hace 4 semanas
**Job Summary**
Cisco Systems is seeking a highly skilled Client Operations Delivery Specialist to join our team. As a key member of our Presales Operations team, you will play a critical role in managing and optimizing customer assets from purchase to renewal, ensuring data accuracy and enhancing the customer experience.
**Key Responsibilities**
- Engage with account teams to provide visibility into customer assets and entitlements, positioning the value proposition of asset and entitlement management.
- Conduct Installed Base (IB) baseline assessments and reconciliations, synchronizing IB data with Cisco and collector IB data to ensure data integrity.
- Monitor key performance indicators (KPIs) including CLI metrics and provide insights to impact metrics positively.
**Requirements**
- Excellent communication and influencing skills.
- Ability to think critically and translate data into actionable insights.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to execute against tight timelines.
**What You'll Bring**
- A demonstrated track record of managing data across multiple sources.
- Strong operational and organizational skills.
- Collaboration and interface skills.
**About Cisco Systems**
Cisco Systems is a leading technology company that enables people to connect, communicate, and collaborate. We are committed to innovation and excellence in all that we do.
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