Senior Operations Manager BPO

Job Summary: We are seeking a highly skilled Senior Operations Manager to lead and manage a team of operations personnel across multiple sites. The ideal candidate will have a strong background in operations management, excellent leadership skills, and the ability to drive continuous improvement.Key Responsibilities: • Develop and implement operational...

**Job Title:** Senior Operations Delivery ManagerWe are seeking a skilled Senior Operations Delivery Manager to join our team at Hashmap in CDMX, Mexico.This role is ideal for a senior professional with experience in leading teams and delivering operations projects. The successful candidate will have a strong understanding of delivery management principles...

OverviewNetflix is a global entertainment services company that offers a wide range of TV shows, movies, and games in over 190 countries. We are seeking a highly skilled Workforce Planning and Optimization Manager to oversee the intraday operations of our Business Process Outsourcing (BPO) partners.

OverviewCiti, a leading global bank, is seeking an accomplished Senior Trade Finance Operations Manager to join our dynamic team. This role offers a unique opportunity to showcase your expertise and contribute to our continued success.

Key Responsibilities:The Senior Operations Manager will oversee a team of Collectors and clerical staff, ensuring the efficient management of accounts with minor delinquency or in early stage collections. Key responsibilities include managing service levels and performance goals, utilizing expert negotiation skills to resolve escalated calls, and training...

**Offboarding Operations Role Overview**Citi is seeking a highly skilled Senior Operations Manager to lead its offboarding operations support services. This role is responsible for providing full leadership and direction to a team of vendor employees in an effort to deliver offboarding operations support services in alignment with Citi's operations support...

**Role Purpose**We are seeking an experienced professional to lead our team in the role of Senior Manager, Group Operations Analytics.The Senior Manager, Operations Analytics provides leadership, support, and expertise to deliver relevant Global Collections, Underwriting and Fraud Operations standards that build functional operational capabilities to deliver...

We are seeking an experienced Financial Operations Senior Manager to join our team at Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world.As a key member of our operations team, you will be responsible for providing senior-level support and guidance on financial operations, including implementation planning and execution,...

OverviewHSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper.Job DescriptionWe are seeking a highly skilled Senior Operations Manager to oversee post trade support activities for our US...

The Senior Trade Operations Manager is responsible for ensuring the smooth operation of cash and trade transactions. This role requires effective management of multiple teams and staff resources to meet performance and quality expectations.**Key Responsibilities:**- Oversee daily operations for multiple teams and ensure teams meet performance and quality...

We are seeking a Senior Operations Manager to oversee the efficient delivery of packages in our Last Mile Operations. This role is ideal for individuals with experience in logistics and team management, who can ensure seamless communication between teams and stakeholders.As a Senior Operations Manager, you will be responsible for:Reviewing operational...

Job SummaryWe are seeking a Senior Operations Leadership Manager to join our team at Citi. As a key member of our operations leadership team, you will be responsible for providing strategic direction and leadership to our operations teams, ensuring the seamless delivery of operations support services.About the RoleThe Senior Operations Leadership Manager...

Job SummaryWe are seeking a highly skilled Senior Operations Manager to lead our AWS Support Engineering team. As a key member of our organization, you will be responsible for driving revenue, adoption, and growth from large and fast-growing small- and mid-market accounts to enterprise-level customers.Key ResponsibilitiesDevelop strategic plans to achieve...

Job Description:Company OverviewBettcher Manufacturing seeks an experienced Senior Manufacturing Operations Manager to lead our tool room operations in Reynosa, Mexico.SalaryThe estimated annual salary for this position is $120,000 - $180,000 depending on experience.Job ResponsibilitiesProvide technical advice and support on tool design, manufacturing, and...

OverviewAplus Logistics seeks a seasoned Senior Financial Operations Manager to oversee all aspects of financial management, ensuring accurate financial reporting and compliance with regulatory requirements. This role involves managing accounting operations, preparing financial statements, and providing strategic support to the finance team.About the...

We are seeking a highly skilled and experienced Senior Business Operations Manager to join our team at Reach International Consulting in the vibrant city of CDMX. This is an excellent opportunity for a motivated and organized professional to take on a leadership role and drive business growth.About the Role:The successful candidate will be responsible for...

About CitiCiti is a leading global bank that provides financial services to individuals, corporations, and governments. We offer a range of products and services, including consumer banking, credit cards, corporate and investment banking, and transaction services.Job DescriptionWe are seeking an experienced Senior Operations Support Manager to join our team...

The Senior Manager KYC Operations is a senior management-level position at Citi responsible for driving the development and management of a dedicated internal KYC (Know Your Client) program.**Key Responsibilities:**Lead the design and implementation of a global operational capacity and productivity framework to ensure an effective and sustainable end-to-end...

At Lyft, we're committed to delivering exceptional customer experiences. To achieve this goal, we're seeking a skilled Senior Operations Manager - Customer Experience to lead our Support Escalations team.This is a challenging role that requires strong leadership skills, operational expertise, and a passion for delivering results. As a Senior Operations...

Job SummaryWe are seeking a highly skilled Senior Financial Operations Manager to join our team at Hilton Worldwide, Inc. in Mexico City.About the RoleThe Senior Financial Operations Manager will be responsible for driving financial performance and ensuring compliance with policies, regulations, and contractual frameworks. This role requires strong...