Operations Support Specialist

hace 11 horas

Xico, México Citi A tiempo completo
Job Title: Ops Support Specialist

The Ops Support Specialist plays a vital role in providing day-to-day operations support to Citi's operations infrastructure and processes. This entry-level position is responsible for maintaining records, storing and retrieving documents, and performing account maintenance tasks in coordination with the Operations - Core Team.

Key Responsibilities:

  • Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
  • Conduct basic analysis and research as well as workflow management
  • Support an expansive array of products and services
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

Qualifications:

  • 1-3 years of relevant experience
  • Experience working in a business office or operational environment
  • Proficient computer and math skills with a focus on complex databases and spreadsheets
  • Demonstrates technical and administrative expertise
  • Consistently demonstrates attention to detail
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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