Operations Support Specialist

hace 2 días

Xico, México Citi A tiempo completo

Job Summary:

The Operations Support Specialist 4 is an entry-level position responsible for providing business operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Operations Support Specialist 4 serves as the liaison between business operations staff, relationship managers, project managers, custodians and clients.

Key Responsibilities:

  • Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
  • Conduct basic analysis and research as well as workflow management
  • Support an expansive array of business products and services
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

Qualifications:

  • 1-3 years of relevant business experience
  • Experience working in a business office or operational environment
  • Proficient computer and math skills with a focus on complex databases and spreadsheets
  • Demonstrates technical and administrative expertise
  • Consistently demonstrates attention to detail
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

  • High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Requirements:

  • Availability to work flexible hours
  • Availability to cover weekend shifts
  • Knowledge of Excel

Job Family Group: Operations - Core

Job Family: Operations Support

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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