Operations Support Specialist
hace 8 horas
Citi is seeking a highly motivated and detail-oriented Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in providing day-to-day operations support to our clients and internal stakeholders.
Key Responsibilities- Provide operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and opening of accounts in coordination with the Operations - Core Team.
- Serve as a liaison between operations staff, relationship managers, project managers, custodians, and clients.
- Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments.
- Identify process gaps requiring escalation, offering potential solutions.
- Assist with inventory management and workflow needs as dictated through risk priority and service level.
- Support a range of products and services.
- Analyze problems and formulate solutions through research and investigation.
- Navigate, test, and execute moderately complex databases, spreadsheets, and systems.
- Ensure accurate and timely account handling.
- Assist in activities that help reduce organizational impact and/or loss.
- 1 year of relevant experience.
- Proficient computer and typing skills.
- Ability to adapt to new technology quickly and seamlessly.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Ability to work with others to complete assigned tasks.
High School diploma or equivalent.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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