Business Reporting Coordinator

hace 3 semanas


Xico, México Pepsico A tiempo completo
About the Role

PepsiCo is seeking a highly skilled Business Reporting Coordinator to join our team. As a key member of our Business Support operations, you will be responsible for supporting 7-12 Business Support Reporting Analysts in the execution of various workstreams, including Business Analytics, Reporting, Scorecarding, Data Management, and Training Materials.

Main Responsibilities:

  • Support the PFNA team, including multiple business units, in delivering SLAs and KPIs in compliance with agreed-upon guidelines.
  • Partner with key stakeholders for adherence and coordination of key business initiatives.
  • Resolve escalated customer inquiries in a professional and efficient manner.
  • Collaborate and maintain important levels of communication with all stakeholders (Operations, Logistics, Sales, Warehouse, Fleet, HQ).
  • Identify trends and recommend corrective action measures when needed.
  • Proactively work to identify new ways of working to deliver efficiency gains.
  • Develop improvement project focus on cost avoidance results.

Requirements:

  • Bachelor's degree required with concentration in Business, Data Analytics, or Engineering preferred.
  • 3-5 years of experience managing a team in a service-focused environment.
  • Experience in creating insights and visualization using Tableau, PowerBI, and/or Excel/VBA.
  • Working with large volumes of data and proficiency in writing SQL queries on relational databases like Teradata, Oracle, DB2, and SQL Server.
  • Python programming language is a plus.
  • PowerApps and Microsoft Power Automate is a plus.
  • English Fluency required - written and verbal.
  • Super organizational, communication, and analytical skills.
  • Must have strong analytical and problem-solving skills to formulate effective action plans to deal with issues proactively.
  • Excellent written and oral communication skills; proactively communicates using appropriate methods for situation and audience in clear, concise, and professional manner.
  • Ability to work collaboratively and proactively with multi-functional teams.
  • Be flexible, organized, and able to handle competing priorities.
  • Organization effectiveness.
  • Strong people leadership capabilities and equipped with general interpersonal skills.


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