Logistics Operations Coordinator
hace 3 días
At Boldr, we are a global B-Corp dedicated to delivering exceptional Client experiences while creating access to meaningful work in communities worldwide.
We are a dynamic team united by our desire to connect diverse individuals with shared values for boldr impact. With over a thousand team members across five countries, we aim to expand our workforce to over 5,000 people by 2027 or sooner.
Your Role: Logistics Operations CoordinatorThis role is ideal for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. As a key partner in our success, you will contribute your talents, quirks, and dedication to championing our core values: Curious, Dynamic, and Authentic.
Key Responsibilities:- Monitor and manage order processing and fulfillment for B2C (Direct-to-Consumer) and dropship/marketplace channels.
- Create and fulfill orders across all channels.
- Engage with and support day-to-day 3PL and warehousing activities.
- Troubleshoot and solve customer experience issues related to shipping, fulfillment, and order processing.
- Support and manage backorder and preorder program on the website.
- Support product operation needs for shipping samples and other products to partners and internal teams around the US and globe.
- Partner with cross-functional teams including brand marketing & product to support business supply chain activities and initiatives.
- Create weekly reports and insights on operational activity.
- Bachelor's degree or diploma in business/supply chain or a similar field of study.
- 1-3 years of experience working in supply chain or fulfillment operations at a digitally native or D2C e-commerce brand in consumer goods.
- At least 2 years experience working with either an ERP or Order Management Systems (OMS) and 3PLs.
- Familiarity or experience with platforms such as Fulfil, Shopify, and Easypost preferred.
- Experience with order management.
- A 'no-task-too-small' attitude and excellence in process and execution.
Estimated Salary: $65,000 - $85,000 per annum based on location and experience.
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