Tour Operations Specialist

hace 1 mes


Mérida, Yucatán, México Worldstrides A tiempo completo

**Company Overview:**

At Worldstrides, we are committed to providing exceptional educational travel experiences for students and educators. Our team of dedicated professionals works tirelessly to ensure that every tour is a success.

**Salary:** $55,000 - $65,000 per year, depending on experience.

**Job Description:

We are seeking an experienced Tour Operations Specialist to join our team. As a key member of our operations department, you will be responsible for the day-to-day management of our tours, including booking services, supervising logistics, and maintaining supplier relations.

**Responsibilities:**

  • Manage booking requirements, including allocating services with suppliers and in our systems
  • Maintain regular contact with suppliers to ensure high-quality services
  • Contract bus companies and ferries to meet tour requirements
  • Ensure quality control of services and manage operational costs for assigned regions
  • Participate in preparing data for budgets and provide operational support to Tour Directors
  • Develop product information to support sales staff and Tour Directors
  • Supervise tour itineraries within assigned regions, checking for feasibility and logistics
  • Prepare suggestions for tour development and approve invoices
  • Manage booking requirements, keeping track of assigned group space and special requirements

**Required Skills and Qualifications:**

  • Bachelor's degree in a related field
  • Proficiency in English, with a second European language preferred
  • Good knowledge of European geography and culture
  • Work experience in a field related to tourism and/or experience abroad preferred
  • Strong communication and presentation skills, including the ability to work with all levels of employees
  • Ability to work under tight deadlines and with budget constraints
  • Proficient computer skills and the ability to learn new software products

**Benefits:**

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

**Location:** Worldstrides headquarters (to be determined)



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