Tour Operations Specialist
hace 1 mes
**Company Overview:**
At Worldstrides, we are committed to providing exceptional educational travel experiences for students and educators. Our team of dedicated professionals works tirelessly to ensure that every tour is a success.
**Salary:** $55,000 - $65,000 per year, depending on experience.
**Job Description:
We are seeking an experienced Tour Operations Specialist to join our team. As a key member of our operations department, you will be responsible for the day-to-day management of our tours, including booking services, supervising logistics, and maintaining supplier relations.
**Responsibilities:**
- Manage booking requirements, including allocating services with suppliers and in our systems
- Maintain regular contact with suppliers to ensure high-quality services
- Contract bus companies and ferries to meet tour requirements
- Ensure quality control of services and manage operational costs for assigned regions
- Participate in preparing data for budgets and provide operational support to Tour Directors
- Develop product information to support sales staff and Tour Directors
- Supervise tour itineraries within assigned regions, checking for feasibility and logistics
- Prepare suggestions for tour development and approve invoices
- Manage booking requirements, keeping track of assigned group space and special requirements
**Required Skills and Qualifications:**
- Bachelor's degree in a related field
- Proficiency in English, with a second European language preferred
- Good knowledge of European geography and culture
- Work experience in a field related to tourism and/or experience abroad preferred
- Strong communication and presentation skills, including the ability to work with all levels of employees
- Ability to work under tight deadlines and with budget constraints
- Proficient computer skills and the ability to learn new software products
**Benefits:**
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
**Location:** Worldstrides headquarters (to be determined)
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