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Company Overview:
Carolina Logistics is a leading American freight forwarding company with over 14 years of experience in the global logistics sector. Based in South Carolina, we provide a wide range of logistics services, integrating air, land, and ocean transportation to optimize supply chain efficiency. Our dedication to excellence ensures that we deliver outstanding customer service, connecting businesses worldwide with reliable logistics solutions.
Position Overview:
As an Account Executive specializing in customer service at Carolina Logistics, you will play a vital role in bridging our Sales Development Representatives (SDRs) and Key Account Managers (KAMs).
Key Responsibilities:
- Achieve KPIs related to the number of meetings and calls, both online and offline, to effectively showcase the company's services.
- Create comprehensive proposals that detail tailored solutions to meet client needs.
- Lead negotiations on contracts, including terms and service agreements.
- Keep precise and current records of client interactions, sales activities, and market insights.
- Build and nurture strong relationships with existing clients in the air freight industry.
- Collaborate closely with the Sales Development team to ensure a seamless transition of qualified leads for follow-up.
Essential Skills and Competencies:
- Excellent communication abilities
- Strong persuasive skills
- Strategic thinking capabilities
Qualifications:
- Minimum of 6 months to 2 years of proven experience as an Account Executive or Sales Executive.
- Experience in the logistics sector, particularly within the air freight domain.
- A Bachelor's degree in business, international business, marketing, or a related field is preferred.
- Familiarity with CRM software.
- Advanced proficiency in English (conversational level).
Compensation and Benefits:
- Competitive base salary
- Performance-based bonuses and commissions
- Comprehensive training programs
- Standard working hours from Monday to Friday
