R2P Operations Expert Tradeshift

hace 3 semanas


Ciudad de México, Ciudad de México Michelin A tiempo completo

Job Title: R2P Operations Expert Tradeshift

About the Role:

We are seeking a highly skilled R2P Operations Expert Tradeshift to join our team at Michelin. As a key member of our procurement team, you will be responsible for ensuring seamless supplier onboarding and efficient payment processes.

Key Responsibilities:

  • Measure and improve process efficiency by tracking supplier onboarding timelines, payment schedules, and SLA compliance.
  • Solve process issues proactively to ensure timely payment to suppliers, including troubleshooting access and portal questions, and communicating with Tradeshift/Conduent.
  • Promote best practices and propose improvements to IS solutions in your perimeter, working closely with local managers and IS support.
  • Deploy mitigation and progress action plans based on internal control results, and localize IS tools for the country.
  • Ensure first-level support to end-users, including training, help with tool usage, and data quality management.
  • Identify and address data quality issues, and follow up on resolution.
  • Animate the network through local relays, and centralize ticket opening needs with level 1 or 2 IS/IT support.
  • Coordinate end-users during incident periods and synchronize with zone and central teams.

Requirements:

  • Bachelor's Degree
  • English B2-C1 proficiency
  • No experience required

About Michelin:

Michelin is a company committed to Human Rights and Diversity & Inclusion. We promote a culture of equity and welcome candidates from all backgrounds.



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