Cloud Operations Expert

hace 3 días


Ciudad de México, Ciudad de México Infor A tiempo completo
Job Summary

We are seeking an experienced Cloud Consultant to join our team in Mexico City. As a Cloud Consultant, you will work to recommend innovations and process improvements that will make implementation/delivery cycles more efficient resulting in a positive customer experience.

This is a hybrid role, working with both internal and external teams to ensure seamless communication and collaboration. You will analyze production issues, support continuous operations, and provide excellent customer service.

About the Role
  • Analyze production issues and support continuous operations and delivery pipeline.
  • Proactively respond to customer queries and provide regular updates on incidents.
  • Communicate effectively and appropriately with both internal and external teams as needed.
Requirements
  • Experience in scripting and code debugging.
  • Work experience within the Information Technology field.
  • Experience with continuous integration tools, ION, BODs.
  • Experience with generating and analysis of Trace Files, CGP's, Parallel Processing.
Preferred Qualifications
  • Experience exploring Cloud technologies.
  • Experience writing Extensions, Code Debugging & Simulation of issues.
  • Experience from both developer and Customer Support positions.
Compensation and Benefits

The estimated annual salary for this position is approximately $60,000 - $80,000 depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package including health insurance, retirement plan, and paid time off.



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