Bilingual HR Generalist

hace 7 días


Xico, México Flowserve A tiempo completo

Deliver HR operational services support to regional business customers and respond to inquiries related to:

Employee / Manager self-service transactions
- Position Management
- New hires & pre-hire onboarding
- Voluntary Terminations
- General compensation and benefits
- HR policy and HR portal navigation

**Key Responsibilities:**

Respond to customer requests and provide guidance to associates and managers
- Consistently execute HR processes, using case management, chat and telephony
- Provide guidance to associates and managers on self-service transactions and navigating the HR portal
- Research solutions to HR customer inquiries and escalate as needed
- Understand and be able to communicate HR policies, processes, and procedures
- Exceptional customer service, emotional intelligence and empathy -Excellent probing abilities, to identify true need from customer
- Resourcefulness and ability to find answers quickly
- Thorough with responses to inquiries and issues
- Adaptable to different customer types and situations
- Technologically savvy to improve and automate activities
- Knowledge of the full HR operations solution and intersection points
- Language expertise based on language strategy

**Preferred Experience / Skills:**

Experience in working with manufacturing, engineering, or sales teams.
- Experience in Workday.

**Work Environment:**

Full-time position

**Compensation:** $20,000.00 - $25,000.00 per month

**Work Schedule:** 8-hour shift

**Benefits:**

Company parking
- Major medical insurance
- Life insurance
- Meal service
- Additional vacation days or paid time off
- Food allowance

**Relocation:**

55540, Ciudad de México: Relocation to the workplace is required or plan to relocate before starting work (Required)

**Work Location:** In-person


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