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Cybersecurity Triage Specialist

hace 2 meses

Ciudad de México, Ciudad de México Sailpoint A tiempo completo
About the Role

SailPoint's Cybersecurity organization is seeking a skilled Cybersecurity Triage Engineer to advance our Vulnerability Management Remediation effort. The successful candidate will drive the coordination of vulnerability remediation for our products, working closely with our security team and engineers to run down vulnerabilities and get them remediated.

Key Responsibilities
  1. Develop a deep understanding of our sophisticated SaaS architecture and analyze scanning tool output to contextualize, evaluate, and prioritize vulnerabilities based on a risk-based approach.
  2. Establish and maintain strong working relationships with stakeholders, especially within our engineering teams, to ensure timely remediation.
  3. Explain associated risks, identify dependencies, and facilitate the remediation process by providing necessary details and context.
  4. Distribute tasks and assign tickets to optimal teams for resolution and track completion against established SLAs.
  5. Provide program performance reporting per business unit and product.
  6. Support the overall vulnerability management process within SailPoint to include tool optimization, process refinement and automation, and streamlining communication workflows.
  7. Maintain awareness of evolving vulnerabilities and exploit techniques.
Requirements
  1. Strong understanding of vulnerability management principles and frameworks.
  2. Strong Engineering/DevOps experience with cloud, containers, open-source code, deployment and misconfigurations.
  3. Intermediate multi-language code and script comprehension ability.
  4. Experience managing cross functional/cross-departmental projects or activities.
  5. Ability to prioritize vulnerabilities according to risk and reduce noise often associated with vulnerability tools.
  6. Experience with vulnerability scanning tools and ticketing systems.
  7. Solid written and oral communication skills to communicate findings and status.
  8. 3-5+ years experience in a Support Level 2 or equivalent and higher Site Reliability, Sustaining, or Implementation organization of B2B Enterprise Software (SaaS preferred, on-premise welcome).
Preferred Qualifications
  1. Expertise working with engineering, product, and support teams.
  2. Solid understanding of cloud, containers, network, endpoint, and application security.
  3. Ability to work in a fast-paced environment, multi-task, change direction, effectively prioritize, and meet deadlines.
  4. Ability to manage time independently while handling multiple projects concurrently.
  5. Ability to work effectively with both local and remote staff, teammates and managers.

This is a challenging and impactful role where you will have the opportunity to work with a variety of stakeholders, including our fantastic colleagues in IT, DevOps, Product engineering, security engineering, and the security operations center.

This role reports directly to the Head of Vulnerability Management and will be remote.