Customer Service Representative for Supply Chain Management
hace 3 semanas
Emp Lider - Distribución seeks an experienced Customer Service Representative to oversee the management of customer orders on a daily basis.
This full-time position requires a highly motivated individual who can analyze customer behavior and programs to provide solutions that achieve 100% on-time delivery performance.
Key Responsibilities:- Manage additions, changes, and deletions to customer programs
- Identify opportunities to improve customer programs and implement process enhancements
- Support Customers and Outside Sales with quotes as requested
- Follow-up on customer inquiries, open quotes, and unresolved requests to ensure resolution
- Collaborate with the team to resolve customer issues and optimize supply chain operations
The ideal candidate will have a bachelor's degree and at least 3 years of experience in Customer Service. Experience in Fasteners/MRO and SAP is preferred.
The salary range for this position is $80,000 - $100,000 per year, based on location and qualifications.
The successful candidate will be based in person at our location.
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