Customer Service Representative

hace 1 mes


Saltillo, Coahuila de Zaragoza, México Johnson Controls International A tiempo completo
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls International. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

About the Role

This is a full-time position that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be working closely with internal teams to resolve customer complaints, answer product-related questions, and provide solutions to customers.

Key Responsibilities
  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints in a timely and professional manner
  • Provide product information and answer customer questions
  • Work closely with internal teams to resolve customer issues
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in business, international relations, or related field
  • Previous experience as CSR/Understanding of customer service process in a manufacturing environment
  • Excellent communication and problem-solving skills
  • Proficiency in English language
What We Offer

Johnson Controls International offers a competitive salary package, including a base salary of $65,000 per year, plus benefits and opportunities for professional growth and development.



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