Customer Service Representative

hace 2 meses


Saltillo, Coahuila de Zaragoza, México Md Medical Group A tiempo completo

**Job Summary:**

We are seeking a skilled Customer Service Representative to join our team at Md Medical Group. As a key member of our contact center, you will play a crucial role in providing exceptional customer service to our patients./p>

**Responsibilities:**

  • Handle customer inquiries via phone with professionalism and empathy
  • Research and resolve patient complaints in a timely and effective manner
  • Provide patients with accurate product and service information
  • Identify and escalate priority issues
  • Route calls to the appropriate resource as needed

**Requirements:**

  • High school diploma or equivalent
  • Proven experience in a call center environment
  • Excellent verbal and written communication skills in English
  • Ability to work in a fast-paced environment and meet productivity standards

**What We Offer:**

Full-time and part-time options available, with a competitive salary of $15,000.00 per month and a range of benefits including free parking, the option for an indefinite contract, a referral program, and life insurance./p>

**Location:**

Remote hybrid work arrangement in 66270, San Pedro Garza García, N. L./p>



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