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Technical Quality Manager Early Talent

hace 2 meses


San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

About the Role

SAP is seeking a highly skilled Technical Quality Manager Early Talent to join our team. As a trusted advisor, you will be responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers.

Key Responsibilities

  • Establish a trusted relationship with customers to drive action plans and define the Premium Engagement portfolio & service plan.
  • Identify innovation opportunities leveraging SAP's technology innovation portfolio and review services delivered by SAP as part of the engagement.
  • Support the adoption of SAP recommendations from services delivered, by the customer and/or partner, and periodically prepare and present reporting.
  • Anticipate and identify functional/technical risks and top issues, drive prevention of risks and resolution of issues according to engagement deliverables, and escalate critical situations.
  • Ensure value recognition and visibility of value delivered at customer and support extensions of the contract and renewal towards contract end date.

Requirements

  • Bachelor's degree in business, engineering, computer science, or management information systems.
  • Ability to handle ambiguous situations, strong people leadership and people management skills, problem-solving skills, and strong work ethic.
  • Excellent verbal, written, and presentation communication skills, fluency in English and Spanish (written and oral), and Portuguese (written and oral) is a plus.
  • Open to travel and work experience is a plus.

About SAP

SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We are a cloud company with 200 million users and over 100,000 employees worldwide, committed to personal development and a highly collaborative team ethic.

Our Culture

We believe in unleashing all talent and creating a better and more equitable world. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to the values of Equal Employment Opportunity and providing accessibility accommodations to applicants with physical and/or mental disabilities.