Operations Coordinator II

hace 6 días


Ciudad de México, Ciudad de México Nsf International A tiempo completo

Job Summary: We are seeking a highly skilled Operations Coordinator II to join our team at Nsf International. As a key member of our operations team, you will be responsible for processing invoices for client services, including credits and re-bills. You will also be responsible for managing advanced customer data and interactions across service areas.

Key Responsibilities:

  • Process invoices for client services, including credits and re-bills.
  • Manage advanced customer data and interactions across service areas.
  • Respond to routine customer questions and ensure customers are responding within designated timelines.
  • Assist leaders on gathering data related to supplier forms, market data, and special projects.

Requirements:

  • High School Diploma/GED or equivalent.
  • Minimum of one (1) year of relevant work experience, including experience in providing excellent customer service.
  • C1 English Level.
  • Technical/Professional Knowledge and Skills in Microsoft Office.

Preferred Qualifications:

  • Building Strategic Working Relationships: Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
  • Decision Maker (includes Problem Solving).
  • Innovator: Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.

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