Customer Service Representative Senior
hace 3 semanas
Key Responsibilities
We are seeking a highly skilled Senior Customer Service Representative to join our team at Johnson Controls.
Key Responsibilities:
- Process customer orders accurately and efficiently, ensuring timely delivery of products.
- Respond to customer inquiries and complaints in a professional and courteous manner.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Maintain accurate records of customer interactions and orders.
- Participate in continuous improvement initiatives to enhance customer service processes and procedures.
Requirements
- Bachelor's degree in business, international relations, or a related field.
- Proficiency in English language.
- Previous experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic knowledge of SAP is an asset.
-
Customer Service Senior Representative
hace 1 mes
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoKey Responsibilities:As a Customer Service Senior, you will be responsible for ensuring effective transaction follow-up to guarantee timely delivery of products to customers. This involves managing interactions with customers via phone or email.Order Processing:Input orders into SAP, handling various order types.Manage incoming calls and send order...
-
Customer Service Representative Jr.
hace 3 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completoJob Title: Customer Service Representative Jr.Job SummaryWe are seeking a highly skilled Customer Service Representative Jr. to join our team at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our global customers.ResponsibilitiesProcess customer orders and...
-
Customer Service Representative
hace 1 mes
San Pedro Garza García, Nuevo León, México FedEx A tiempo completoJob SummaryAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our valued clients. This role involves handling a variety of customer inquiries, resolving issues, and ensuring that our customers receive the highest level of service.Key ResponsibilitiesAnswer customer inquiries on service...
-
Customer Service Representative
hace 4 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoKey Responsibilities:As a Customer Service Representative at Johnson Controls, you will be responsible for ensuring effective transaction follow-up to guarantee timely delivery of products to customers. This involves order processing, backorder monitoring, and handling customer complaints and non-conformities.Key Skills:Excellent communication and...
-
Customer Service Representative
hace 4 semanas
San Pedro Garza García, Nuevo León, México FedEx A tiempo completoJob SummaryAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our valued clients. Your primary goal will be to ensure that every customer interaction is positive and productive, resulting in 100% customer satisfaction.Key ResponsibilitiesAnswer customer inquiries on service features, delivery...
-
Customer Service Representative
hace 4 días
San Pedro Garza García, Nuevo León, México FedEx A tiempo completoJob SummaryAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our valued clients. This role requires strong communication and problem-solving skills, as you will be interacting with customers to resolve issues and provide solutions.Key ResponsibilitiesAnswer customer inquiries and provide...
-
Customer Service Representative
hace 3 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Johnson Controls. As a key member of our customer-facing team, you will be responsible for ensuring seamless order fulfillment and providing exceptional customer service.Key ResponsibilitiesOrder Processing:Input orders into our system, accurately capturing all relevant...
-
Customer Service Representative
hace 3 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Johnson Controls. The successful candidate will be responsible for ensuring effective transaction processing and order coordination.Key Responsibilities- Coordinate order processing, including order input in SAP and management of incoming calls- Monitor customer...
-
Customer Service Representative
hace 1 semana
San Pedro Garza García, Nuevo León, México FedEx A tiempo completoJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at FedEx Freight. In this role, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective responses to customer inquiries, ensuring...
-
Customer Service Representative
hace 4 días
San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completoJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Johnson Controls International. As a key member of our customer-facing team, you will play a vital role in ensuring seamless delivery coordination and exceptional customer service.
-
Customer Service Representative
hace 3 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo**Transaction Management Role**We are seeking a skilled Customer Service Representative to join our team at Johnson Controls. In this Order Fulfillment role, you will be responsible for ensuring seamless transaction processing.**Key Responsibilities:**Effective order input in SAP, handling various order typesSend order confirmation to customers, confirming...
-
Customer Service Representative
hace 1 mes
San Pedro Garza García, Nuevo León, México FedEx A tiempo completoJob Summary:As a Customer Service Representative at FedEx Freight, you will play a vital role in supporting our Mexico operations by providing exceptional customer service and resolving customer inquiries in a timely and professional manner.Key Responsibilities:1. Respond to customer inquiries regarding service features, delivery and pick-up procedures, and...
-
Customer Service Representative
hace 2 días
San Pedro Garza García, Nuevo León, México FedEx A tiempo completoJob SummaryWe are seeking a highly motivated Customer Service Representative to join our team at FedEx Freight. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service and support to our customers, ensuring their needs are met and exceeded.About the RoleThis is a challenging and rewarding role that requires...
-
Customer Service Representative
hace 1 semana
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls. As an Order Fulfillment Specialist, you will be responsible for ensuring timely delivery of products to customers, handling customer inquiries, and resolving any issues that may arise.About the RoleThis is a challenging and rewarding role that...
-
Customer Service Representative
hace 4 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoKey Responsibilities:As a Customer Service Representative - Applied Parts at Johnson Controls, you will be responsible for ensuring effective transaction follow-up to guarantee timely delivery of products to customers as per sales offers/orders. This involves managing order processing, backorder monitoring, and handling customer inquiries and complaints.Key...
-
San Pedro Garza García, Nuevo León, México Sutherland A tiempo completoAbout SutherlandWe are seeking a skilled Bilingual Call Center Agent to join our International Customer Service Team in Monterrey, Mexico.Salary and BenefitsAs an International Customer Service Representative, you will receive:A base salary of $13,000.00 MXN per monthA performance bonus that can increase your earnings up to $19,800 MXN per monthA direct...
-
Customer Service Representative
hace 4 semanas
San Nicolás de los Garza, Nuevo León, México RS Group plc A tiempo completoAbout RS GroupWe are a leading provider of industrial products and services, dedicated to delivering exceptional customer experiences. Our team of experts is committed to helping our customers resolve their challenges and achieve their goals.Role PurposeThe Customer Service Representative's core responsibility is to provide timely and helpful support to...
-
Customer Service Representative
hace 1 mes
San Nicolás de los Garza, Nuevo León, México RS Group plc A tiempo completoAbout RS GroupAt RS Group plc, we're the digital destination for product and service solutions to help our customers with the maintenance, repair, and operation of their businesses.We provide global access to an unrivalled range of over 750,000 stocked industrial products. Our team of experts delivers solutions to resolve our customer's challenges across...
-
Customer Service Representative
hace 3 días
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJob DescriptionThis role is responsible for ensuring the effective coordination of supply chain activities to meet customer demands.The successful candidate will be skilled in order processing, backorder monitoring, and enquiry handling, with a strong focus on customer care and communication.Key Responsibilities:Process customer orders in SAP, ensuring...
-
Customer Service Liaison
hace 1 semana
San Pedro Garza García, Nuevo León, México Citi A tiempo completoThe Customer Service Liaison role at Citi is an exciting opportunity for a developing professional to apply their specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Key Responsibilities:Provide day-to-day client servicing, handling and providing timely resolutions to client issues.Validate client data and...