Global Treasury Service Lead

hace 2 meses


Xico, México Novartis A tiempo completo
About the Role

The Global Treasury Service Lead will be responsible for ensuring customer satisfaction through high-level service delivery in Collections, Credit & Treasury processes. The role involves supervising operations, reviewing statements of accounts, and managing reconciliation of assigned balance sheet accounts.

Key responsibilities include:

  • Supervising Collection, Credit and Treasury Specialists to ensure timely resolution of customer payments and disputes.
  • Maintaining accurate customer invoices and statements, as well as promptly issuing credit memos and resolving disputes.
  • Reconciling revenue deductions and collaborating with Commercial Operations to ensure accurate accounting.
  • Supporting transitions and knowledge transfer, monitoring critical deliverables.

Requirements:

  • University degree in Business Administration, Economics or Finance.
  • Advanced level of French, English and Spanish.
  • 6-8 years of financial experience, with in-depth functional expertise in Lean/ Six Sigma Certification preferred.
  • Demonstrated ability to work effectively in a multi-national, matrix organization.
  • Previous experience in managing Global Service Centers.

Salary Range: $80,000 - $120,000 per year, depending on experience.

Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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