Retail Service Desk Lead and Project Manager
hace 2 semanas
We are seeking a highly skilled Retail Service Desk Lead and Project Manager to join our team at Toshiba Global Commerce Solutions, Inc.
As a key member of our Services Team, you will be responsible for planning, scheduling, monitoring, evaluating, and driving call center / service desk projects to ensure they meet established time, SLAs, SLOs, procedures, costs, and tools of call & incident management.
The ideal candidate will have 4+ years of experience in Service Desk & Project Management, with 3 years' experience in retail industry, particularly store operations. They should also possess strong written and oral communication skills, a sense of urgency, and the ability to drive issues to closure with a focus on successful results.
The salary for this role is estimated to be around $110,000 - $140,000 per year, depending on location and experience.
In addition to your technical skills, we are looking for someone who can lead by example, build complex project plans independently or with minimal guidance, and effectively communicate project status internally and with customers.
You will also have the opportunity to mentor junior team members, contribute to knowledge-sharing sessions, and participate in vendor negotiations.
We offer a range of benefits, including career growth opportunities, constant training and tutoring, flexible work hours and dress code, and a pleasant work environment with game room, nap area, and amenities.
Toshiba Global Commerce Solutions, Inc. is an equal employment employer committed to providing employment opportunities and fostering diversity, equity, and inclusion for all our people.
-
Retail Operations Service Delivery Lead
hace 2 semanas
Xico, México Toshiba Global Commerce Solutions - External A tiempo completoJob Summary:Toshiba Global Commerce Solutions - External is seeking a highly experienced Retail Operations Service Delivery Lead to join our team. In this role, you will lead delivery teams for multiple complex retail service desk and call center projects, ensuring timely completion, high-quality results, and client satisfaction.About Us:We are a technology...
-
IT Service Desk Manager
hace 2 semanas
Xico, México Marken A tiempo completoJob SummaryThe IT Service Desk Manager at Marken plays a pivotal role in ensuring the seamless operation of our IT service desk. This position involves overseeing and coordinating the day-to-day activities of the service desk team, providing technical support to end-users, and maintaining accurate records of service requests, incident reports, and...
-
Senior IT Service Delivery Lead
hace 3 semanas
Xico, México Cpi Aim De Mexico A tiempo completoJob Description SummaryWe are seeking an experienced Senior IT Service Delivery Lead to lead our Service Desk and Desktop Support operations. As a key member of our team, you will be responsible for developing objectives, conducting resource planning, and implementing process improvements to maximize productivity.The ideal candidate will have +6 years of...
-
Real Estate Project Manager Lead
hace 2 semanas
Xico, México Turner & Townsend A tiempo completoSenior Project Manager, Real Estate Construction Projects, Mexico About the RoleWe're seeking a seasoned Senior Project Manager to lead our Real Estate Construction Projects in Mexico. This role involves overseeing end-to-end service delivery, ensuring client objectives are met through effective service delivery. You'll interface with clients and...
-
Cybersecurity Project Manager Lead
hace 3 semanas
Xico, México Pepsico A tiempo completoJob OverviewWe are seeking a skilled Cybersecurity Project Manager Lead to lead technology projects in the Corporate Security area and implement sustainable technology services applied to security, including CCTV, GPS, access control, and more.
-
Senior Project Manager Lead
hace 2 semanas
Xico, México Azka It Consulting A tiempo completoAzka It Consulting is a Mexican company connecting top IT talent with US and Latin American businesses.">We are seeking a skilled Project Manager to lead our projects to success.About the Role:As a seasoned Senior Project Manager Lead, you will:">">Set ambitious project goals and drive teams to achieve them.- Develop comprehensive project plans, manage...
-
Project Manager
hace 2 días
Xico, México Nielseniq A tiempo completoJob DescriptionWe are seeking an experienced Project Manager to lead our operations team in Latam, overseeing project schedules, identifying risks, and ensuring successful handovers.About the RoleLead project planning and execution across multiple areas and countries in Latam.Work with enablers and process specialists to develop efficient tactics for...
-
Cloud Program Manager
hace 4 semanas
Xico, México Amazon Web Services Mexico S. De R.L. De C.V. A tiempo completoJOB SUMMARYWe are seeking a highly skilled Cloud Program Manager to lead our Agile project teams and ensure successful launch of AWS services. In this role, you will work closely with engineers, product managers, and other stakeholders to drive project forward and deliver high-quality results.KEY RESPONSIBILITIESCollaborate with cross-functional teams to...
-
Xico, México Msd A tiempo completoJob SummaryWe are seeking an experienced Project Manager Officer Lead and Chief of Staff to join our team at MSD. This is a senior-level role that requires a unique blend of project management, leadership, and strategic planning skills.
-
Transformation and Innovation Project Lead
hace 4 semanas
Xico, México Diageo A tiempo completoRole OverviewThe Transformation and Innovation Project Lead will play a pivotal role in driving strategic priorities within the PM CoE hub at Diageo. This senior project manager position oversees the successful delivery of complex transformation projects with multiple work streams or deployments, requiring exceptional stakeholder management, influencing, and...
-
Project Manager Lead
hace 2 días
Xico, México Capgemini A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Project Manager to lead our IT projects.Key ResponsibilitiesManage large-scale IT projects with minimal guidance.Proficiency in MS-Project, MS Office, and other relevant tools.Develop and implement project management best practices.Collaborate with cross-functional teams to ensure project...
-
Global Translation Project Lead
hace 3 semanas
Xico, México Pgls A tiempo completoAbout PGLSWe are a minority-owned and minority-run Language Service Provider ranked 45th in the world on the Slator Language Service Provider Index, and the fastest-growing Language company according to the Nimdzi Top 100 ranking.Job SummaryWe are looking for a skilled Localization Project Manager to lead our translation projects from receipt through...
-
Project Manager Lead
hace 2 días
Xico, México Nielseniq A tiempo completoJob OverviewNielseniq is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.We are committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to...
-
Technical Project Lead
hace 3 semanas
Xico, México Zendesk, Inc. A tiempo completoJob OverviewWe are seeking an experienced Technical Project Lead to join our Zendesk CIO Program Management Office (PMO). The successful candidate will be responsible for driving cross-functional projects across our IT Organization, utilizing their proven track record of setting up and defining technical projects in fast-paced environments. The ideal...
-
IT Project Management Lead
hace 4 semanas
Xico, México Novo Nordisk A tiempo completoSenior Project Manager OpportunityWe are seeking a highly skilled Senior Project Manager to join our team in Ciudad de México, Mexico.About the RoleAs a Senior Project Manager at Novo Nordisk, you will lead cross-functional project teams and be responsible for developing and executing IT strategic plans aligned with business objectives. Your expertise will...
-
Motion Service Project Director
hace 2 días
Xico, México Abb Schweiz Ag A tiempo completoAt Abb Schweiz Ag, we address global challenges with care, courage, curiosity, and collaboration. Our aim is to empower everyone to create sustainable solutions. This position reports to the Operations Manager.Your Role and ResponsibilitiesIn this role, you will lead medium-size project execution. You will ensure all related activities are executed according...
-
Real Estate Construction Project Lead
hace 3 semanas
Xico, México Turner & Townsend A tiempo completoJob SummaryWe are seeking an experienced Senior Project Manager, Real Estate Construction to lead our projects from start to finish. As a key member of our team, you will be responsible for ensuring that client objectives are met through the delivery of an effective service.ResponsibilitiesInterfacing with clients and other consultants at all project...
-
Strategic Project Lead
hace 4 semanas
Xico, México Kognivera A tiempo completoProject Manager Role at KogniveraWe are seeking a highly skilled and experienced Project Manager to lead and coordinate projects across multiple teams at Kognivera. As a bilingual Project Manager, you will be responsible for managing cross-functional teams, ensuring project goals are met on time and within scope while maintaining alignment with business...
-
Front Desk Manager
hace 2 días
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly motivated and organized Front Desk Manager to join our team at The St. Regis Mexico City. As a key member of our front office staff, you will be responsible for ensuring seamless guest check-in and check-out processes, as well as providing exceptional customer service.The successful candidate will have a strong background...
-
Cloud Service Operations Manager Lead
hace 4 semanas
Xico, México Infor A tiempo completoInfor is a global leader in business cloud software products for companies in industry-specific markets. As Cloud Service Operations Manager Lead, you will be responsible for managing Infor Managed Services (IMS) agreements as per laid-out company policies and procedures, project management guidelines, and best practices for service delivery.The estimated...