Global Payments Fraud Analyst Lead

hace 1 mes

Xico, México Global Payments A tiempo completo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payment solutions. Our team helps companies grow with confidence and achieve amazing results. We deliver best-in-class payment technology and software solutions.

About This Role

We are seeking a skilled Fraud Analyst Lead to manage active cases involving credit card fraud. You will oversee the fact-gathering and investigation process and advise on actions for resolution to ensure Service Level Agreements are maintained. You will collaborate with legal and other business units along with client leadership and relevant government agencies as necessary in the development of policies, programs, and efforts designed to detect, identify, and resolve fraudulent activity.

Your Key Responsibilities

  • Establish and direct work flow and goals to mitigate and prevent losses through daily monitoring of current fraud trends.
  • Communicate new fraud recognition techniques to help mitigate company-wide losses.
  • Attend meetings with existing and potential clients to notify of fraudulent trends within the industry.
  • Implement anti-fraud processes to prevent fraudulent payments, transactions, and account registrations.
  • Manage the continuous monitoring of data and patterns to keep fraud losses within company standards.
  • Provide training and guidance to front-line leaders (supervisors) to ensure quality performance and proper handling of sensitive data.
  • Conduct analysis and ad-hoc SQL queries continuously for team members and other departments.
  • Queries data and manages all data profiling, report creation, and analysis of information.

What We Offer

The estimated salary for this role is $120,000 per year, based on national averages for similar positions in the United States. As a member of our team, you can expect a competitive compensation package, comprehensive benefits, and opportunities for growth and professional development.

Requirements

  • Bachelor's Degree
  • Relevant experience or degree in a related field from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
  • Typically a minimum of 6 years of related professional experience and prefer a minimum of 1-2 years of experience in a supervisory position.

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