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The Operations Support Specialist is an entry-level position at Citi, responsible for providing day-to-day operations support in alignment with the company's infrastructure and processes.
Key Responsibilities:
- Document processes accurately and follow established procedures to complete complex assignments
- Identify process gaps requiring escalation and offer potential solutions
- Assist with inventory management and workflow needs as dictated by risk priority and service level
- Support a range of products and services
- Analyze problems and formulate solutions through research and investigation
- Navigate, test, and execute moderately complex databases, spreadsheets, and systems
- Ensure accurate and timely account handling
- Assist in activities that help reduce organizational impact and/or loss
Qualifications:
- 1 year of relevant experience
- Proficient computer and typing skills
- Ability to adapt to new technology quickly and seamlessly
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work with others to complete assigned tasks
Education:
- High School diploma or equivalent
This role requires strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities. The successful candidate will be able to work effectively in a fast-paced environment and adapt to new technologies and processes.
Earn $65,000 - $85,000 per year, depending on experience and qualifications. Benefits include opportunities for professional growth and development, as well as a comprehensive compensation package.
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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