Field Sales Representative
hace 7 días
Job Summary:
The Field Sales Representative is a key role within Citi's Consumer Sales Team, responsible for delivering exceptional customer service and meeting sales targets for financial products and services. This entry-level position requires a strong understanding of financial products and services, as well as excellent communication and relationship-building skills.
Key Responsibilities:
- Establish and maintain high-value accounts by providing expert advice and promoting financial products and services.
- Perform sales processes and procedures to effectively customize offers and cross-sell products to existing customers.
- Analyze client interests, problems, and potential needs for new products and services.
- Process service requests for clients and achieve low rejection rates in customer certifications.
- Develop and maintain product knowledge and stay current on applicable regulations through internal training programs.
- Achieve or exceed sales targets set by management.
- Adhere to laws and regulations governing Telesales practices in a complex sales environment.
Requirements:
- 2-4 years of relevant experience in sales or customer service.
- Previous experience in financial sales is preferred.
- Proficient computer and technology skills.
- Excellent written and verbal communication skills.
- Working knowledge of relevant financial regulations.
- Effective problem-solving and negotiation skills.
- Demonstrated influencing and relationship management skills.
Education:
High School diploma or equivalent.
This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.
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