Field Sales Representative

hace 7 días


Puebla, Puebla, México Citi A tiempo completo

Job Summary:

The Field Sales Representative is a key role within Citi's Consumer Sales Team, responsible for delivering exceptional customer service and meeting sales targets for financial products and services. This entry-level position requires a strong understanding of financial products and services, as well as excellent communication and relationship-building skills.

Key Responsibilities:

  • Establish and maintain high-value accounts by providing expert advice and promoting financial products and services.
  • Perform sales processes and procedures to effectively customize offers and cross-sell products to existing customers.
  • Analyze client interests, problems, and potential needs for new products and services.
  • Process service requests for clients and achieve low rejection rates in customer certifications.
  • Develop and maintain product knowledge and stay current on applicable regulations through internal training programs.
  • Achieve or exceed sales targets set by management.
  • Adhere to laws and regulations governing Telesales practices in a complex sales environment.

Requirements:

  • 2-4 years of relevant experience in sales or customer service.
  • Previous experience in financial sales is preferred.
  • Proficient computer and technology skills.
  • Excellent written and verbal communication skills.
  • Working knowledge of relevant financial regulations.
  • Effective problem-solving and negotiation skills.
  • Demonstrated influencing and relationship management skills.

Education:

High School diploma or equivalent.

This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.


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