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Technical Consultant
hace 2 meses
At Hewlett Packard, we're pushing the boundaries of innovation and technology. As a key member of our team, you'll play a vital role in shaping the future of printing solutions.
About the Role:
We're seeking an Inside Presales Technical Consultant to join our team. As a technical expert, you'll provide critical support to our sales teams, ensuring they have the knowledge and expertise needed to succeed in the market.
Key Responsibilities:
• Provide technical guidance and recommendations on HP Print offerings
• Respond to and track technical questions from internal or external requestors
• Present the advantages of HP's Print products and solutions
• Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ)
• Support sales opportunities with in-depth technical understanding of HP's offerings
• Provide support on the status of technical and environmental regulations
• Deliver trainings to other departments about Print products and solutions
• Manage technical escalations and provide proactive technical updates to the sales community
• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources
Requirements:
• Native/Advanced proficiency in spoken and written English language. Proficiency in another language is advantageous
• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science
• Advanced experience and knowledge in printing technologies, hardware, operating systems, software, and networking technologies
• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities
• Self-motivated with the ability to operate with minimal tactical direction
• Demonstrated motivation to seek knowledge and continuous learning
• Typically, minimum 5 years of relevant work experience
Career Path:
The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable. Other moves to different departments i.e. Technical Marketing, Product Management, IT, etc., within the company are also possible.
