Senior Operations Analyst

hace 4 semanas


Xico, México Citi A tiempo completo
Job Summary

The Operations Support Analyst - Intermediate Level position at Citi is a key role that requires a strong analytical mindset and excellent communication skills. As an intermediate-level professional, you will be responsible for providing operations support services, including record maintenance, storage and retrieval, account maintenance, and imaging. You will also serve as a liaison between operations staff, relationship managers, project managers, custodians, and clients.

Key Responsibilities
  • Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies.
  • Conduct feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow.
  • Resolve varied and complex issues using professional judgment, discretion, and business expertise.
  • Provide informal guidance and training to new and lower-level team members, as needed.
  • Exercise independence of judgment and autonomy, and act as a subject matter expert to senior stakeholders and/or other team members.
Requirements
  • 2-5 years of relevant experience.
  • Proficient in Microsoft Office.
  • High-level knowledge of industry standards and practices.
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Self-motivated and detail-oriented.
  • Proven organization and time management skills.
  • Demonstrated problem-solving and decision-making skills.
  • Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63.
Education

Bachelor's degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



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