Senior Operations Analyst
hace 4 semanas
The Operations Support Analyst - Intermediate Level position at Citi is a key role that requires a strong analytical mindset and excellent communication skills. As an intermediate-level professional, you will be responsible for providing operations support services, including record maintenance, storage and retrieval, account maintenance, and imaging. You will also serve as a liaison between operations staff, relationship managers, project managers, custodians, and clients.
Key Responsibilities- Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies.
- Conduct feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow.
- Resolve varied and complex issues using professional judgment, discretion, and business expertise.
- Provide informal guidance and training to new and lower-level team members, as needed.
- Exercise independence of judgment and autonomy, and act as a subject matter expert to senior stakeholders and/or other team members.
- 2-5 years of relevant experience.
- Proficient in Microsoft Office.
- High-level knowledge of industry standards and practices.
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Self-motivated and detail-oriented.
- Proven organization and time management skills.
- Demonstrated problem-solving and decision-making skills.
- Required Licensing/Registration: Series 7, Series 9, Series 10, Series 63.
Bachelor's degree/University degree or equivalent experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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