Senior Manager of Employee Relations
hace 4 semanas
Job Summary
At Johnson & Johnson, we are committed to creating a workplace where our employees can thrive. As the Senior Manager of Employee Relations, you will play a critical role in ensuring that our employees are treated with respect and dignity. This position is responsible for leading the delivery of Employee Relations services within a Cluster/Business, being responsible for the effective management of ER matters (grievances, discipline) measured by resolution of service requests within defined time periods, levels of accuracy and quality standards and customer satisfaction level.
Main Responsibilities
* Manage country operational activities to achieve target key performance indicators, operational level agreements and service levels by executing resource planning to ensure availability of staff and support;
* Manage the operational plans to increase the effectiveness of services while improving the customer experience;
* Employee Relations - ensure timely and compliant handling of all Grievance and Discipline requests;
* Coach and train managers and employees;
* Labor Relations - input and guidance on Labor Relations strategy, preparation and negotiation of CBA within agreed parameters with BUHR, business impact assessment, ad hoc Labor Relations consulting including for major workforce events (M&A, divestitures, restructuring, ...);
* Be responsible for any stakeholder management and communications that might be needed in the ER/LR space;
Requirements
* Bachelor's Degree in any specialization (Law, HR, OD, Org, Psych, Employment and Labor Law or related discipline is preferred);
* 8 years HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating and addressing employee misconduct and below job performance standards; providing guidance to management;
* Healthcare or related industry experience preferred;
* Leading cross functional/multicultural teams in a matrix environment is preferred;
What We Offer
* Competitive salary and benefits package;
* Opportunity to work with a global leader in the healthcare industry;
* Collaborative and dynamic work environment;
* Professional development and growth opportunities;
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