Teleria Specialist
hace 1 semana
Ria is committed to being a leader in the money transfer industry by delivering exceptional service and offering reliable payment solutions to our clients.
We are seeking a highly motivated Customer Service Representative to join our team at Queretaro in Ria Headquarters. In this role, you will provide information to customers regarding their transactions and resolve general queries they may have.
Key Responsibilities:
- Review and correct data for incorrectly processed transactions;
- Collaborate with the accounting department to reconcile and balance refunds for cancelled transactions;
Requirements:
- A minimum education of completed high school or college;
- Good knowledge of MS Office and Internet Explorer;
- An intermediate level of English, enabling effective communication via telephone with clients;
- Strong customer orientation skills;
- Excellent communication skills (both oral and written);
- Attention to detail;
- A team-oriented approach;
- The ability to work flexible schedules;
Compensation Package:
We offer a competitive monthly salary of $16,000, 5% food vouchers, 30 days bonus, 15 days initial vacation, life insurance, free access to our gym, a dynamic and collaborative work environment, cutting-edge tools and technology, and opportunities for professional growth.
Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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