Agricultural Operations Coordinator
hace 3 semanas
Pula is a pioneering agricultural insurance company that is revolutionizing the industry by leveraging technology to insure smallholders worldwide. With a presence in over 17 countries across Africa and Asia, we have facilitated crop insurance cover to over 5.3 million farmers across various regions.
Our team is passionate about delivering results and is committed to excellence. We value performance, professionalism, and a can-do attitude. Our core values are:
- Obsessed with results: We take ownership of our work and strive for excellence.
- Connect the dots: We identify customer needs and build solutions that deliver value.
- Have a can-do attitude: We dare to do things differently to make things work.
- We have each other's back: We support and empower each other to achieve our goals.
The Field Coordinator will play a critical role in supporting our field operations in various regions. Key responsibilities include:
- Conducting field agent training and providing technical support.
- Helping to set project budgets and ensuring accurate record-keeping.
- Organizing and conducting training-of-trainer sessions with local counterparts and client staff.
- Submitting reports on training outcomes, including photos and participant feedback.
- Managing training budgets and providing proof of activities and expenditures.
- Collecting participant data and evaluating end-of-season performance of field agents.
- Providing field management support for crop cut exercises and field agent audits.
- Reviewing submitted data on the Mavuno web app and investigating any anomalies or inconsistencies.
- Handling customer complaints and resolving issues in a timely manner.
- Reporting progress, wins, and blockers to the supervisor on a weekly basis.
The ideal candidate will have a diploma in Agricultural Economics, Agribusiness, or a related field, with 2 years of experience in working with clients, project teams, farmers, and field teams. Excellent communication and organizational skills are essential, as well as the ability to work independently in a multi-disciplinary environment.
We are committed to growth and development, and we offer a range of opportunities for our team members to grow and advance in their careers. If you are passionate about agriculture and insurance, and you are looking for a challenging and rewarding role, please apply.
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