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Water Solutions Application Specialist

hace 1 mes

Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completo

Are you looking for a challenging role where you can contribute to creating innovative water solutions that positively impact the climate and people's lives worldwide?

We are seeking an experienced Water Solutions Application Specialist to join our team in Apodaca, MX. As a key member of our organization, you will be responsible for supporting sales teams by handling tenders and projects, including providing technical specifications, calculations, and maintenance information.

This role offers an exciting opportunity to work with a leading global company like Grundfos Holding A/S, where you can drive change and make a difference in the world.

About the Job

As a Water Solutions Application Specialist, your main responsibilities will include:

  • Following up on customer interactions within set Service Level Agreements (SLA)
  • Processing special orders and inquiries in coordination with suppliers
  • Supporting sales teams by handling tenders and projects
  • Identifying business opportunities and handing them over to external sales
  • Ensuring customer master data is updated on their portfolio of customers
  • Assisting and coordinating technical training for Front Line staff
  • Supporting ad-hoc tasks defined by leadership

About You

To succeed in this role, you should have:

  • An Associate's or Bachelor's Degree and 1-2 years of work experience
  • Previous experience in Customer Services, relevant administrative experience, organizational skills, and accountability with the Customer
  • A working knowledge of SAP (CRM/SD)
  • Fundamental product and application knowledge
  • Good communication and networking skills
  • Excellent written and spoken English

What We Offer

We offer a competitive salary range of $50,000 - $70,000 per annum, depending on your experience. In addition, you will enjoy:

  • Flexible working hours and home office possibility
  • Up to 3 days' paid leave for volunteering
  • Annual bonuses and internal well-being consultants and programs
  • Diverse and inclusive environment with employee-led forums
  • Long-term career development and continuous learning opportunities

Why Choose Grundfos?

Grundfos is one of the world's leading water technology companies, committed to pioneering solutions to the world's water and climate challenges. By joining our team, you will be part of a united powerful team that drives change and makes a positive impact on people's lives.