Customer Service Representatives in Mexico

hace 1 semana


Guadalajara, Jalisco, México Hispand Tribe A tiempo completo

**Work from Home as a Customer Service Representative**

We're seeking experienced customer service professionals to join our dynamic team at Hispand Tribe. As a remote Customer Service Representative, you'll have the opportunity to work with a diverse range of customers, providing top-notch support and resolving issues efficiently.

**What You'll Do:**

  • Respond promptly and professionally to customer inquiries via phone, ensuring a positive experience.
  • Resolve customer concerns effectively, demonstrating empathy and a solutions-oriented approach.
  • Maintain up-to-date knowledge of our products and services to assist customers accurately.
  • Document interactions and ensure follow-up actions are completed in a timely manner.
  • Collaborate with team members to improve processes and enhance customer satisfaction.

**What We Offer:**

  • A competitive hourly pay rate of $14,000 - $18,000 per month.
  • Bonuses for meeting performance targets.
  • Paid training and daily learning hour to help you grow professionally.
  • A 100% remote work arrangement, allowing you to work from anywhere in Mexico.
  • Ongoing support and training to help you succeed in your role.

**Requirements:**

  • Exceptional communication skills, including English and Spanish language proficiency.
  • Empathy and patience when dealing with challenging situations.
  • Problem-solving ability and creative thinking.
  • Team player with a positive attitude and collaborative spirit.
  • Tech-savvy, with experience using customer service software and CRMs.

**About Hispand Tribe:**

We're a unique organization that values personal growth, flexibility, and teamwork. Our flexible schedules enable us to live life and connect with friends and family. We believe in investing in our employees' development, offering paid training and daily learning hours. Join our tribe and be part of a community that prioritizes happiness and well-being.



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