@Customer Relationship Manager

hace 7 días


Saltillo, Coahuila de Zaragoza, México Celekta Consulting A tiempo completo

At Redwood Multimodal, we're seeking a highly skilled @Customer Relationship Manager to join our team. This key role involves identifying, sourcing, and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction.

Key Responsibilities:

  • Negotiate freight rates with motor carriers and internal sales teams to ensure maximum profitability.
  • Coordinate available customer freight with available motor carrier equipment.
  • Provide exceptional service and support to motor carriers to build strong business relationships.
  • Maintain accurate records of open truck shipments and trailer locations.
  • Communicate effectively with motor carriers to schedule trucks and resolve issues.
  • Verify freight charges, confirm Bill of Lading receipt, and resolve payables discrepancies.
  • Monitor Bill of Lading discrepancies to ensure proper commodity return, if necessary.
  • Perform other related duties as assigned.

Requirements:

  • Bi-lingual in English and Spanish.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask.
  • 1-2 years of business experience in a bi-lingual environment.
  • Logistics experience preferred but not required.

Benefits:

  • Life Insurance policy.
  • Personal Health Insurance coverage.
  • 30 days 'Aguinaldo' Christmas bonus.
  • Vacation time starting at 12 days.
  • Premium Vacation 50% vacation days.
  • Cell Phone Allowance of $800 pesos per month.


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