@Customer Relationship Manager
hace 7 días
At Redwood Multimodal, we're seeking a highly skilled @Customer Relationship Manager to join our team. This key role involves identifying, sourcing, and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction.
Key Responsibilities:
- Negotiate freight rates with motor carriers and internal sales teams to ensure maximum profitability.
- Coordinate available customer freight with available motor carrier equipment.
- Provide exceptional service and support to motor carriers to build strong business relationships.
- Maintain accurate records of open truck shipments and trailer locations.
- Communicate effectively with motor carriers to schedule trucks and resolve issues.
- Verify freight charges, confirm Bill of Lading receipt, and resolve payables discrepancies.
- Monitor Bill of Lading discrepancies to ensure proper commodity return, if necessary.
- Perform other related duties as assigned.
Requirements:
- Bi-lingual in English and Spanish.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and multitask.
- 1-2 years of business experience in a bi-lingual environment.
- Logistics experience preferred but not required.
Benefits:
- Life Insurance policy.
- Personal Health Insurance coverage.
- 30 days 'Aguinaldo' Christmas bonus.
- Vacation time starting at 12 days.
- Premium Vacation 50% vacation days.
- Cell Phone Allowance of $800 pesos per month.
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