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Restaurant Operations Supervisor
hace 2 meses
We are seeking a highly skilled Restaurant Operations Supervisor to join our team at Marriott International, Inc. As a Restaurant Operations Supervisor, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.
Key Responsibilities- Lead a team of staff to ensure excellent customer service and a positive dining experience.
- Monitor and maintain high standards of food quality, presentation, and safety.
- Ensure efficient service delivery, including managing wait times, seating, and table turnover.
- Conduct regular inventory checks and maintain accurate records.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
- Manage staff schedules, training, and performance evaluations.
- Maintain a clean and safe working environment, adhering to health and safety regulations.
- Monitor and control costs, including labor, inventory, and supplies.
- Develop and implement marketing strategies to increase sales and revenue.
- 2+ years of experience in a restaurant or hospitality management role.
- Proven track record of leading a team to achieve exceptional customer service and sales results.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Knowledge of food safety and sanitation procedures.
- Basic math skills and ability to manage cash and credit transactions.
- Ability to lift up to 50 pounds and stand for long periods.
Marriott International, Inc. is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties in 131 countries. We are committed to providing exceptional customer experiences and creating opportunities for our associates to grow and develop their careers.
